Karina's Invitations - FAQs/Policies

Your celebration begins long before the first guest arrives. We ensure that first glimpse is not just seen, but unforgettable. At Karina’s Invitations, we are the Architects of High-Touch Stationery, crafting heirloom pieces that honor your heritage and elevate your milestone.

Every suite is created with deep intention and artistry. From the soft romance of vellum to the glamorous architectural edge of acrylic from minimalist elegance to bold, regal statements we do not just create invitations. We curate the definitive visual language of your celebration.

Personalized Concierge Service

You are guided through every step with warmth, clarity, and white-glove care. From the first sketch to the final reveal, we ensure the experience is as beautiful as the invitation itself.

Unrivaled Craftsmanship

Every detail is a moment of beauty: Foil that shines with intention, velvet that whispers of elegance, and architectural cuts engineered with couture-level precision.

A Journey of Legacy

Since 2016, we have maintained an unwavering standard of excellence for our exclusive clientele. Every suite is created with the same devotion we would give to a cherished family heirloom.

Ready to Design Your Story?

Only designs that tell your story. Only excellence that honors your legacy.

A Note on Availability: Because we provide a concierge-level service, we accept a limited number of commissions each month to ensure your suite receives the meticulous, undivided attention it deserves.

Our Studio Policies

Shipping & Retrieval Policies

Nationwide Insured Delivery

We offer secure, nationwide delivery to ensure your suite arrives with the same perfection it held in our studio.

Precision Billing: To ensure the most accurate rates, shipping is calculated separately based on real-time carrier data and is not included in your initial custom invitation proposal.

Insured Transit: Every heirloom package is fully tracked and comprehensively insured, providing absolute peace of mind as your invitations journey to your doorstep.

Local Studio Retrieval (Houston / La Porte Clients)

For our local clientele, we coordinate a private time for a Quality Review at our studio. This includes an in-person viewing alongside our lead designer to experience the tactile beauty of your finished suite before it officially leaves our hands.

Returns, Refunds, and Design Commencements

The Bespoke Commitment

Due to the highly customized, handcrafted nature of our architectural materials (Acrylic, Laser-Cut Wraps, Vellum), all commissions are final.

Refund Policy: Once production, material procurement, or custom graphic design has commenced, payments and retainers are non-refundable.

The Final Seal: A definitive timeline for production (4–8 weeks) begins only after your digital layout proofs receive formal, written "Final Seal" approval. We obsess over the details so that the layout approved on your screen is identical to the masterpiece delivered to your hands.

Investment & Secure Payments

Secure & Seamless Payments

We prioritize transparency and security, offering direct payment methods that allow us to move forward with your custom commission with clarity, ease, and absolute peace of mind.

Our Accepted Methods

To ensure your project moves into production smoothly without traditional banking holds, we accept the following direct, instant methods:

Zelle: Secure, instant bank-to-bank transfers.

Cash App: Fast, mobile-verified payments.

In-Person & Local: We accept cash for local consultations and studio handovers.

Why Your Investment is Final

Because every invitation is a masterpiece made entirely to order, your payment is non-refundable and serves as the immediate foundation for our production workflow:

Securing Premium Materials: We immediately procure the exclusive architectural Acrylics, Artisan Papers, and Hand-Selected Embellishments required for your custom design.

Reserving Your Calendar Placement: To maintain our white-glove standard, we strictly limit monthly slots. Your deposit closes our design calendar to other inquiries, securing your event as our absolute priority.

Activating the Artistry: Our studio’s full creative attention and technical precision are officially activated and dedicated to your project the moment your retainer is received.

The Design Commission & Consultations

The Path to Your Masterpiece

Your celebration deserves more than an invitation; it deserves an unforgettable physical introduction. Your journey begins with an exclusive, one-on-one design session rooted in beauty, intentional artistry, and legacy.

Securing Your Design Slot

A $50 non-refundable commitment fee reserves your exclusive design session. This ensures that our lead designer’s expertise and our studio’s creative resources are dedicated solely to your vision.

Coordinate Your Session: Call or text the studio at (832) 846-1790, and we will coordinate a dedicated time that fits your schedule.

Preparing for Your Session

To maximize the artistry of our time together, we invite you to gather the elements of your story:

Inspiration & Aesthetic: Mood boards, color swatches, venue photography, or meaningful cultural symbols.

Essential Logistics: Confirmed event date, venue location, and estimated suite count.

Vision Alignment: Specific textures or motifs that reflect your desired design direction and family legacy.

What to Expect Inside the Studio

Exclusive Material Review: You won’t just look at photos. You will physically experience our luxury finishes feeling the heavy weight of our Architectural Acrylics, the softness of our Couture Velvets, and the crisp dimension of our Foil Stampings.

Strategic Design Guidance: Receive transparent, professional recommendations on material pairing, layout optimization, and aesthetic harmony.

A Tailored Legacy: We begin the collaborative process of aligning every detail precisely to your narrative.

Note: Your $50 consultation fee is fully applied as a credit toward your final commissioned invitation order.

FAQ's (Frequently Asked Questions)

Frequently Asked Questions

Confidence in every detail. Clarity at every step.

We have curated these inquiries to guide you through a seamless, personalized experience from your initial consultation to your final, grand reveal.

THE PROCESS & TIMELINE

How do I get started? Simply request your custom quote through our website or contact us directly at (832) 846-1790. We will guide you through every stage, from initial inspiration to the final reveal.
How far in advance should I place my order? To ensure a relaxed and inspired creative journey, we recommend securing your commission 4–6 months before your event. This allows ample time for bespoke design, meticulous revisions, and specialized production.
What is the production turnaround time? Our standard production timeline is 4–8 weeks following your Final Design Approval. This timeframe ensures every element is engineered to our uncompromising standards.

DESIGN & FULFILLMENT

Is there a minimum order requirement? Yes. To maintain our standard of excellence and artisanal production, we require a minimum of 50 invitation suites per design style.
Do you ship nationwide? Absolutely. We provide National Concierge Shipping anywhere in the United States. Every order arrives beautifully packaged, insured, and tracked for your absolute peace of mind.
Can you accommodate bilingual invitations? Yes. Hablamos Español. We frequently design bilingual suites to honor your heritage and ensure every guest feels welcomed in the "language of the heart."
Do you offer "Day-Of" event branding? Yes. To ensure a cohesive visual language, we offer matching Welcome Signs, Seating Charts, and Table Architecture exclusively for clients who have commissioned their invitation suites through our studio.

PAYMENTS & POLICIES

What payment methods do you accept? For your convenience, we accept Zelle, Cash App, and Cash. Our payment process is secure, simple, and straightforward.
Are payments refundable? Due to the highly bespoke and custom-commissioned nature of our work, all payments including retainers and final balances are 100% non-refundable and non-transferable.
Can I make changes after Final Approval? Once Final Design Approval is granted, your suite moves immediately into production. Any edits requested after this point constitute a new commission and will incur additional material and labor fees.

"Have a question not listed here? We are happy to assist. Contact us today to discuss your vision."